Strategic restaurant revenue management is a key ingredient in your recipe for profitability. But using a proven system to manage key variables has an impact beyond revenue – it has a ripple effect on customer service. Creating optimal price combinations and tables helps you meet customer needs better than ever.

This certification program consists of five two-week courses that cover the fundamentals of successful revenue management and provide practical guidance for implementing a restaurant revenue management strategy. You will learn how to optimize occupancy, table mix, meal times, reservations and pricing, as well as use proven processes to diagnose operational issues and improve the customer service experience. Finally, you will have the opportunity to combine your new knowledge with a collection of tools to implement a revenue management strategy that increases profits depending on whether your restaurant is busy or slow.

 

Restaurant Management Course Content

• Restaurant Management Diploma
• Hospitality accounting, cost controls, and legal aspects and insurance
• Marketing, sales, and public relations
• Menu planning, food preparation, and restaurant and banquet service
• Food service sanitation, purchasing, and storage
• Dining room set up
• Customer satisfaction